After Sales

After Sales

EXCELLENT AFTER SALES SERVICE WORLDWIDE

For almost a century ZECK after sales stands for fast and reliable service worldwide. During the last years we continuously have expanded our head quarters in Schesslitz and now opened a subsidiary in Geisingen to respond even faster to the requirements of our customers. More than 20 qualified and experienced employees assist you day and night with questions regarding our ZECK machines.

WELL THOUGHT OUT DOWN TO THE FINEST DETAIL

When designing our machines and accessories, a long working life for intensive use has highest priority for us. Therefore we produce very robust products using high quality materials. For maximum functionality and efficiency we precisely match all electrical, hydraulic and mechanical components.

From the very beginning we make sure of the user-friendliness as well as ease of servicing for our low maintenance products.  

Furthermore all components with regular service requirement are designed readily accessible.

We look forward to working together successfully.

 

After Sales Services

  • 24/7 Service Hotline

    T: +49 9542 94 94 99

    Outside normal business hours our ZECK Service Hotline is available to help you. In case of emergencies our ZECK Service Team assists you to quickly find a solution.

    Is the hotline busy? Leave us a message on the mailbox and we will call you back as soon as possible.

  • Spare Parts

    Qualified professionals of the ZECK After Sales team ensure that you receive the correct spare parts quickly and reliably. With our proven supply logistics and our well-stocked spare parts warehouse we can instantly provide you with 90 % of the machine spare parts.

    Orders for warehouse goods placed by 12 p.m. on working days are dispatched the same day. Orders received in the afternoon can be shipped per express the same day upon request.

  • General Overhaul

    ZECK modernizes and retrofits machines and independent from manufacturer. Benefit from our decades of experience and increase the precision and productivity of your machines.

    SECTIONS

    - Machine modification

    - Mechanical overhaul

    - Electrical overhaul

    - Hydraulic overhaul

    - Special solutions

  • Machine Transport

    A fast and secure machine transport is important for the machine’s immediate readiness for use.

    Our worldwide ZECK machine transport is a comfortable solution for you. The experienced ZECK Team deals with the complete shipping process by specially selected forwarders.

  • Commissioning

    Our experienced service technicians assist your staff in first starting up your ZECK machine worldwide at site and ensure efficient and trouble-free stringing operations.

    By appointment we can also perform required repairs or other necessary maintenance work such as annual inspections or oil service.

  • Customer Service

    Preventive service is the most cost-effective way to ensure functions, safety and value preservation. With a professional service you extend the service life of your ZECK machines and create the best conditions for effective operations.

    ZECK customer service is performed in Schesslitz, Geisingen or at your site.

  • Safety Check

    National and international rules require professional safety checks. Our trained and qualified ZECK service staff performs the required function checks and safety inspections and reports the results in an inspection record.

    Additional voluntary inspections can also be provided to give you a decisive competitive advantage. With ZECK you have a competent specialist for different safety inspections at your side.

    TEST SPECIFICATIONS

    - DGUV V54

    - GS-ET 01

    - Maintenance checklists

  • General Inspection

    ZECK organizes the general inspection (HU) by the regional TÜV SÜD (technical inspection authority) in Schesslitz. Convenient for you: We take care of everything!

    By appointment we can also perform required repairs or other necessary maintenance work such as annual inspections or oil service.

    You can request our ZECK Service Technicians to come to your location to check your machines and execute necessary repairs according to your requirements. Subsequently you organize the acceptance by the technical inspection authority by yourself.

Technical Support

We will be glad to assist you!

Thomas Sauer
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ZECK Training

NEW ZECK TRAINING CENTER

We set the highest quality standards for our ZECK products and training. At our new training center with an interactive white board as well as the new testing area with a tower we have created the ideal conditions to theoretically and practically acquire skills in a tangible way.

TARGET-ORIENTED TRAINING CUSTOMIZED TO YOUR REQUIREMENTS

For a target-oriented training of your staff you can combine different trainings according to your needs and projects. When required we develop in cooporation with you individual training programs for your staff.

More than 120 experienced ZECK employees are looking forward to assisting you with your construction of overhead transmission line projects worldwide.

Your ZECK training team

 

DOWNLOAD ZECK TRAINING ENQUIRY

 

Rental machines

If you need a ZECK machine only temporarily, we are nevertheless your ideal partner. Our supply of rental machines is extensive and available at all times. Thus we can provide assistance on short notice and at an affordable price. 

Download ZECK Rental Terms & Conditions

Manuela Hemmerlein
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