Scheßlitz · Wolfenbüttel
After Sales
Excellent. Worldwide.
Spare parts, repairs, inspections and emergency service for your ZECK machines – from Scheßlitz and the Service Point in Wolfenbüttel.
Excellent service
worldwide.
ZECK after sales stands for fast and reliable service worldwide. To respond even faster to the requirements of our customers, we have expanded our headquarters in Scheßlitz and opened a Service Point in Wolfenbüttel.
More than 40 qualified and experienced employees assist you day and night with questions regarding our ZECK machines.
Our services
for your machine.
Spare parts
Qualified professionals of the ZECK after-sales team ensure that you receive the correct spare parts quickly and reliably. With our proven supply logistics and our well-stocked spare parts warehouse, we keep more than 90 % of the spare parts for all machines in stock.
Orders for stock items received by 12 noon on working days are dispatched the same day. Orders received in the afternoon can be shipped by express the same day upon request.
General overhaul
ZECK modernises and upgrades your machines worldwide, independent of the manufacturer. Benefit from our decades of experience and increase the precision and productivity of your machines.
Sections
- Machine modification
- Mechanical overhaul
- Electrical overhaul
- Hydraulic overhaul
- Special solutions
Machine transport
A fast and secure machine transport is essential for your machine's immediate readiness for use. Our experienced ZECK team handles the complete shipping process worldwide with specially selected forwarders.
24/7 emergency service
Outside business hours our ZECK emergency service is available to help you. In urgent cases our technical support assists you to find a solution quickly.
Is the service hotline busy? Leave us a message on the mailbox and we will call you back as soon as possible.
Commissioning
Our experienced ZECK service technicians assist your staff in starting up your ZECK machine on site worldwide and ensure efficient, trouble-free stringing operations.
By appointment we also carry out required repairs or other necessary maintenance, such as the annual inspection or the oil service, at the same time.
Customer service
Preventive maintenance is the most cost-effective way to ensure the functions, safety and value of your machines. Professional customer service extends the service life of your ZECK machines.
We carry out ZECK customer service in Scheßlitz or at your site.
Safety check
National and international rules require professional safety checks. Our trained and qualified ZECK service staff perform the required function checks and record the results in an inspection report.
Additional voluntary inspections can also give you a decisive competitive advantage.
Test specifications
- DGUV V54
- GS-ET 01
- Maintenance checklists
General inspection
ZECK organises the general inspection (HU) by TÜV SÜD in Scheßlitz for machines approved for road use. Convenient for you: we take care of everything and, by appointment, carry out required repairs at the same time.
Our ZECK service technicians can also check the machines at your site and carry out necessary repairs on request. You then arrange the acceptance by the inspection authority yourself.
Service and maintenance
in Wolfenbüttel.
Benefit from the experience and qualifications of ZECK technicians in Wolfenbüttel, Lower Saxony, too. Since September 2019 an experienced team there has been providing service and overhaul work for rail machines.
Since 2021 the service in Wolfenbüttel has also covered drum and stock winches for overhead line construction.
ZECK Service Point
Address: Am Rehmanger 30, 38304 Wolfenbüttel
Your direct line
to ZECK service.
Do you need technical support or spare parts? Call us or write to us. In urgent cases outside business hours, the emergency service is there for you.
To help us process your case quickly, please have the exact machine data ready: the type and the chassis number from the type plate.
Service · Spare parts
Technical support, fault reports and spare parts. Available around the clock via the 24/7 emergency line.
24/7 emergency+49 9542 9494-99
After sales
to read.
- Open PDF: After-sales brochure
After-sales brochure
PDF · 6 pages · 2023 edition · German