After Sales
EXCELLENT AFTER SALES SERVICE WORLDWIDE
For almost a century ZECK after sales stands for fast and reliable service worldwide. During the last years we
continuously have expanded our head quarters in Schesslitz and opened a subsidiary in Wolfenbüttel to respond
even faster to the requirements of our customers. More than 40 qualified and experienced employees assist you
day and night with questions regarding our ZECK machines.
WELL THOUGHT OUT DOWN TO THE FINEST DETAIL
When designing our machines and accessories, a long working life for intensive use has highest priority for us.
Therefore we produce very robust products using high quality materials. For maximum functionality and efficiency
we precisely match all electrical, hydraulic and mechanical components.
From the very beginning we make sure of the user-friendliness as well as ease of servicing for our low maintenance products. Furthermore all components with regular service requirement are designed readily accessible. We look forward to working together successfully.
After Sales Services
Spare PartsQualified professionals of the ZECK After Sales team ensure that you receive the correct spare parts quickly and reliably. With our proven supply logistics and our well-stocked spare parts warehouse we can instantly provide you with 90 % of the machine spare parts. Orders for warehouse goods placed by 12 p.m. on working days are dispatched the same day. Orders received in the afternoon can be shipped per express the same day upon request. | General OverhaulZECK modernizes and retrofits machines and independent from manufacturer. Benefit from our decades of experience and increase the precision and productivity of your machines. SECTIONS
| Machine TransportA fast and secure machine transport is important for the machine’s immediate readiness for use. Our worldwide ZECK machine transport is a comfortable solution for you. The experienced ZECK Team deals with the complete shipping process by specially selected forwarders. | 24/7 Emergency ServiceOutside normal business hours our ZECK Service Hotline is available to help you. In case of emergencies our ZECK Service Team assists you to quickly find a solution. Is the hotline busy? Leave us a message on the mailbox and we will call you back as soon as possible. T: +49 9542 94 94 99 |
CommissioningOur experienced service technicians assist your staff in first starting up your ZECK machine worldwide at site and ensure efficient and trouble-free stringing operations. By appointment we can also perform required repairs or other necessary maintenance work such as annual inspections or oil service. | Customer ServicePreventive service is the most cost-effective way to ensure functions, safety and value preservation. With a professional service you extend the service life of your ZECK machines and create the best conditions for effective operations. ZECK customer service is performed in Schesslitz or at your site. | Safety CheckNational and international rules require professional safety checks. Our trained and qualified ZECK service staff performs the required function checks and safety inspections and reports the results in an inspection record. Additional voluntary inspections can also be provided to give you a decisive competitive advantage. With ZECK you have a competent specialist for different safety inspections at your side. TEST SPECIFICATIONS
| General InspectionZECK organizes the general inspection (HU) by the regional TÜV SÜD (technical inspection authority) in Schesslitz. Convenient for you: We take care of everything! By appointment we can also perform required repairs or other necessary maintenance work such as annual inspections or oil service. You can request our ZECK Service Technicians to come to your location to check your machines and execute necessary repairs according to your requirements. Subsequently you organize the acceptance by the technical inspection authority by yourself.
|